1) SIGN UP
Once enrolled, you can create an account on the website www.milanhousing.it by filling out the registration form at the beginning. Even without signing up, you can surf the website and start looking for the right solution without sending a booking request.

IMPORTANT: the account must contain the personal information of the student and not others (parents or relatives). It is also forbidden to create two or more accounts for the same user. Other accounts will be deleted.
 

2) SELECT FILTERS ON THE HOMEPAGE AND CLICK ON "SEARCH"
You can address your research using the homepage filters: typology, gender, and availability. If your start research without using filters the website will show you all the rooms and apartments currently uploaded.
If the filters won't show you any results, it means that no room matches your criteria.

3) VERIFY ACCOMMODATION’S AVAILABILITY
On the page apartments/rooms, in each accommodation record, you will find a green or an orange dot: 
Green – Available: you can book the apartment/room
Orange – pending approval: the apartment/room has already been optioned by another student and it won't be possible to book it until the dot turns green (available)

4) SELECT ONE ACCOMMODATION
Select the apartment/room you would like to book and, if available, on the detailed page, the button BOOK will appear when scrolling down.
Please remember that you can send only one booking request. In your email inbox, you will receive an email step by step, and in your private account area, you can track the booking status. 

IMPORTANT: Your account is enabled to send a maximum of two requests in a day and after that, it will be blocked for 24 hours. Besides, your account is also unable to cancel and re-book the same place on the same day. It will be possible to book the same room/apartment after 48 hours.
 

5) COMPLETE THE PAYMENT AND CONFIRM YOUR BOOKING
After your booking request, you will receive an email with detailed information about the payment.
The payment is mandatory to complete the booking of the apartment/room you have chosen. You can choose between two options:
- Pay through wire transfer directly to MilanHousing's bank account
- Pay us directly through Flywire (online payment)

The exact amount is indicated during the booking process.